Orders are processed daily, Monday through Friday. Most items are shipped within 24-48 business hours of order placement.

We do not ship during major U.S. holidays, including but not limited to Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, and New Year’s Eve and Day. Refer to individual product listings for shipping costs. Allow 3-7 business days for delivery. Please keep in mind it is our shipping carrier that is responsible for transit times, but we do everything possible to ensure it gets delivered to you in a timely matter. We currently offer Standard Shipping via USPS. We will only ship to the address as it appears on your invoice/order, so it’s important to make certain this is correct before completing your purchase.

Please note, we are unable to make any changes to your order once it has been processed in our warehouse. We are not responsible for any wrong or invalid shipping address. If your shipment is refused or otherwise returned to us as undeliverable, we will issue a refund minus any shipping cost. We do not re-ship items that have been returned to our facility as refused/undeliverable. If the product is not returned to us, no refund will be issued.

If you purchase more than one item from us, they may arrive in separate packages. We do not offer combined shipping discounts for multiple items purchased.

Please contact us for additional information at info@byophone.com.